Practice News

Practice Newsletter

Our newsletters are usually published quarterly and inform you of changes to the operation of the surgery. For example, changes to clinic times, new services etc.

Click here to view or download the latest copy.

INR clinics

For all our patients requiring INR Blood Tests, we are now running clinics every Wednesday morning between 8:30 and 11:30, and it will be surgery policy to book INR tests wherever possible into these clinics. Our receptionists can make these appointments for you, and if you have difficulty in attending the INR clinic please let them know.

Prescription Line

We have been running our new prescription service now for a while, and we believe this is working very well for most patients. We feel that having Danielle manning this line, monitoring medication requests accurately and dealing with queries directly, we are giving a better service to our patients.

It is for this reason that we will continue to deal with all prescription requests and queries through our prescribing line on 437105 between 10.00 am – 2.00 pm. Only in an emergency will we be able to issue prescriptions outside of these hours.

Please be aware that Mondays are often busy, as is the first hour (10.00 - 11.00 am) each day. If you can call on another day, or later in the day, you may have better luck getting through.

You can, of course, still order your prescriptions by ticking the appropriate boxes on your repeat list on the right hand side of your prescription, this can either be posted into us or dropped into the repeat prescription box in reception. Alternatively you can complete our online Repeat Prescriptions form.

Requests received prior to 2:00pm will be available to be collected from noon the following day. Requests received after 2:00pm will be available for collection from noon two days later.